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How do I top up on Smart PAYG+ with the OVO Energy app?

It’s really easy. Once you’ve downloaded our free app, you can top up in just a few taps – wherever you are.

Once you’ve got a smart meter installed, you can top up anywhere with the OVO Energy app, by text – or through My OVO. You’ll still be able to do it the old way too, by visiting a PayPoint outlet.

The OVO Energy app is free to download at Apple App Store or Google Play.

Top up from your mobile

  1. On your home screen, press ‘Top up now’.
  2. Pick ‘£5’, ‘£10’, ‘£20’, ‘£50’ or ‘Other amount’ and type in your own number, then click ‘Confirm’.
  3. You’ll then see a confirmation of your top up.

More about Smart PAYG+

Through the app you can also:  

  • See how long you’ve got until you next need to top up. No need to go to your meter to find out.
  • Create automatic card payments to top up credit on a regular date – it’s the ease of Direct Debit with no risk of going overdrawn.
  • Set top up payments to go out when your credit gets to a certain level so you never go off supply unexpectedly.
  • Get reminders by text or email when your credit is running low.

If you haven’t got a smartphone, don’t worry. You can also top up by text, through My OVO on your computer or at your nearest PayPoint outlet.

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