What is a traditional prepayment meter?

A traditional prepayment meter is one that lets you pay in advance for your energy by inserting a key or card to top it up with credit.

Prepayment meters are also known as Pay As You Go (PAYG) meters. They can be gas or electricity meters, and they let you pay for your energy before you use it. 

That means you can keep a close eye on how much money you’re spending on energy. It also helps you to budget and plan ahead.

If you’ve fallen behind with your energy payments, a prepayment meter can also be programmed so that some of the credit is used to pay off your debt, a bit at a time, at a rate you can afford.

Both gas and electricity meters should have display screens that can provide you with useful information. For example, your electricity meter can show you how much credit you’ve got in the meter, your weekly charges, and the price you’re paying for each kWh of electricity. Your gas meter also displays a range of information, including how much credit you put on your meter last time you topped up, how much of it went towards paying off debt, and the price you’re paying for your gas.

Adding credit to your meter/s

Prepayment gas and electricity meters are topped up with either a key or a card. As an OVO customer, you’ll be provided with a key to top up your electricity meter and a card to top up your gas meter.

You can take your gas card to any PayPoint to top up, and for your electricity key you can use any PayPoint or Payzone. Simply tell the shop assistant how much you’d like to top up, and they’ll load your credit onto the key or card once you’ve paid. When you’re back home, just insert your key or card into the relevant meter to add the amount of credit you’ve paid for.

How do traditional prepayment meters measure energy use?

Your electricity meter measures your electricity use in kilowatt hours (kWh), while your gas is measured in cubic meters (m³) or cubic feet (f³). However, at OVO, when we’re showing your gas prices we convert your gas use into kWh. This is to help you understand the fuels in relation to each other, so you can compare the amount you’re using of each of them. 


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