The scheme for the 2017-18 Warm Home Discount is now open and you can apply, if you meet the eligibility criteria outlined by the industry regulator OFGEM.
Please be aware, the scheme is open on a first come, first served basis and we’ll be closing the applications at short notice.
You can check right here
The energy regulator, Ofgem, asks us to collect evidence from a random number of applicants for the Warm Home Discount. We can usually get the information we need from the Department for Work and Pensions (DWP), but sometimes, we might ask you for the evidence directly. Don’t worry, we’ll give you plenty of notice if we require additional information from you. If you can’t provide evidence within the timeframe we ask for, your application may be withdrawn.
This could include a variety of photocopies, for example, governmental benefit letters, HMRC letters, or a passport/birth certificate to prove the age of your child
You should be able to ask for up-to-date copies of documents in the following places:
The decision is final unless there is a change in your circumstance, which means your eligibility has changed. There are other ways that OVO can help with your bills over winter. You can find out more here.
We’ll get back to you within 5 days of your application. If you’re successful, the payment will be made between December 2017 and March 2018. You’ll see a credit of £140 added to your account or meter.
It depends on whether you’re part of the ‘Core’ or ‘Broader’ group of applicants (you’ll find this out when you apply).
Core group - if you were ‘on-supply’ with us on 9th July 2017, we can send a rebate to your new home via cheque. Just make sure you’ve given us your new address, which you can do on My OVO.
Broader group - If you’ve been successful (and received a confirmation email or letter), we’ll credit your account with the rebate and send this to your forwarding address.
You can apply for the Warm Home Discount here.