androidCreated with Sketch. angle-left2Created with Sketch. angle-right2Created with Sketch. appleCreated with Sketch. blogCreated with Sketch. envelopeCreated with Sketch. facebookCreated with Sketch. github_24 Icon/contact/chat/ic_chat_24Created with Sketch. Icon/electricity/electricity/ic_electricity_24Created with Sketch. Icon/energy/ic_energy_24Created with Sketch. Icon/gas/gas/ic_gas_24Created with Sketch. Icon/home/ic_home_24Created with Sketch. Icon/lost-search/ic_lost-search_24Created with Sketch. Icon/device/phone/ic_phone_24Created with Sketch. ic_solid-arrow-left_24 ic_solid-arrow-right_24 ic_spinner_24 Icon/profile/ic_username_24Created with Sketch. cabCreated with Sketch. calculatorCreated with Sketch. credit-cardCreated with Sketch. envelopeCreated with Sketch. folder-openCreated with Sketch. homeCreated with Sketch. laptopCreated with Sketch. ovoCreated with Sketch. pagelinesCreated with Sketch. phoneCreated with Sketch. smartmeterCreated with Sketch. toggle-onCreated with Sketch. linkedinCreated with Sketch. plusCreated with Sketch. stackoverflow_24 star2Created with Sketch. star-halfCreated with Sketch. twitterCreated with Sketch. youtubeCreated with Sketch. forum legacy-icon-communities-exit


To make sure you're always on top of your energy spending and staying within your budget, you need to understand your OVO energy bills and statements. This will ensure you're fully aware of what you're being charged and exactly what you're paying for.

In this section you'll find all kinds of information, including how to find your way around your OVO statement and where to find a copy of your latest OVO bill.

It also includes an explanation of Statements on demand and how they work. If you think they sound like a good thing, remember - they're only suitable if you're prepared to give us regular meter readings. If you miss three payments in a row we'll have to switch you back to normal monthly email statements.


Keeping an eye on your energy bills

You'll find all kinds of useful facts in these pages about bills - including how to read them, plus a list of every item shown on your bill, from your account number to your meter serial number.

You can also find out what to do if you're having trouble paying your bill or if you think your bill is wrong in some way. If you are having problems, one of the ways you could get help is by applying for the Government electricity rebate.


Making accurate tariff comparisons

You can also find out more in these pages about tariffs, to help you compare our prices with other suppliers offers.

Read more Read less
How do I read my OVO energy bill?
How do I read my OVO energy bill?
There’s a lot of info on your energy bill, which can be pretty confusing. That’s why we’ve put together this jargon-busting guide to reveal what it all means.
What do I do if I can't pay my bill?
Please, call us. We’d much rather you talked to us about it and we'll do everything we can to help you work things out.
What if I think my bill is wrong?
If there's a problem with your bill please email us at or give us a call on 0800 5999 440 as soon as you can.
Is the Government Electricity Rebate still available?
The Government Electricity Rebate was a 2-year scheme that ran during 2014 and 2015.
What's a Tariff Comparison Rate?
What's a Tariff Comparison Rate?
Tariff Comparison Rate (TCRs) helps you compare OVO prices against other suppliers’ offers.
What's a Tariff Information Label?
What's a Tariff Information Label?
Tariff Information Labels (TILs) help to explain your plan and lets you compare prices.
How do I get a copy of my statement?
If you pay monthly for your energy, every statement will be waiting for you in My OVO, even if you didn’t receive one by email or in the post.
Why have I been billed to estimated readings?
Why have I been billed to estimated readings?
Even if you kindly send us your meter readings exactly on time every month, we still need to use estimated readings to bring your statements up to date.
Can I add someone to my account?
If you want to add a partner, spouse or carer to your energy account, here’s how.
What makes up my monthly energy bill?
What makes up my monthly energy bill?
Your monthly bill doesn’t just cover the energy you’ve used, but network and metering costs, social and environmental obligations as well as supplier overheads and VAT.
Like most websites OVO Energy uses cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on this site. Accept and Close