One of the questions we’re asked time and time again is what’s the difference. Put simply, a fixed plan (Better Energy or Greener Energy) is fixed at a set price for a set length or time, and a variable plan (Simpler Energy, Greener Energy or Smart PAYG) might go up and down depending on what happens on the wholesale energy market. For more detail, read what’s a variable tariff or what’s a fixed rate tariff?
Need to know how long we'll hold the energy prices we've quoted? They're guaranteed for seven days after your renewal letter or online quote date. After that, we'll have to give you another quote. And if you’re wondering about what energy tariff (plan) you’re on, or what unit rate you pay, you’ll find details in your contract agreement in your welcome letter, and in the My Profile section in My OVO. Find help to log in to My OVO here.
Your energy bill is made up of a unit rate and a standing charge. Read more about what each of these cover here: what’s a unit rate and what’s a standing charge.
In a word, yes. Our energy prices vary depending on the wholesale market. Find out about when we last changed our prices, and how this change might affect you here.