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What are my unit rates? How long do they last in a quote?

A unit rate is what we charge for each unit of energy (kWh). Each plan has different unit rates. If you’re on our Simpler plan or PAYG, they can go up and down.

There are various ways to check your unit rates, depending on whether you’re already on an OVO Energy plan, renewing with us, or thinking of joining us. 

Already with OVO?

If you’re already getting your energy from OVO, there’s a choice of ways to find your unit rates, according to whether you’re paying monthly by Direct Debit or on a Pay as you go plan.

If you pay monthly by Direct Debit

Here’s where to find your unit rates: 

  • Look on the welcome letter we sent you just after sign-up.
  • Or check in My OVO:
    1. Log into My OVO
    2. Click ‘Check my details’ under ‘My Profile’
    3. Under ‘My plan’, look for the number that comes before ‘p/kWh’.

You can also check out our 'Pay monthly' unit rate table, this also includes our standing charges. However, if you fixed your prices a while ago, these rates may not be the same as the ones you’re paying. That’s why it’s better to check your welcome letter or My OVO.

If you’re on a Pay as you go plan

If you have a traditional prepayment meter, you can see your current unit rates on your meter (screen C or D for electricity and screen 09 or 10 for gas). Find out more here.

If you have a smart PAYG meter, you can see your unit rates on your In-Home Display (IHD)

Whichever meter you use, you can see all our current PAYG unit rates and standing charges here.

Remember, as you’re on a variable plan, the unit rates shown in your welcome letter may not be the same as the ones you’re paying now. 

Renewing a fixed rate plan with OVO?

We'll get in touch 6 weeks before your contract is due to expire, with a renewals quote to let you know our current prices. These prices will last for 7 days. After that, we’ll need to give you another quote, as they might have changed.

Our fixed plans often provide the best value for money, so it makes sense to secure your energy prices for another 12 or 24 months. 

Thinking of joining OVO?

You can get a quote and switch online or over the phone – either way takes about 5 minutes. 

If you’re getting a quote online, you can find your unit rates within our Tariff Information Label  (TIL). Here’s how:

  1. Go to our OVO website.
  2. Type in your postcode and click ‘Get a quote’.
  3. On the next page, choose ‘Monthly Payment’ or ‘Pay As You Go’ and click ‘Continue’.
  4. Then choose ‘Electricity and Gas’ or ‘Electricity only’ and click ‘Continue’.
  5. Your quote will appear and where it says ‘Tariff Information Label (TIL) ‘, click ‘electricity’ or ‘gas’ to see your unit prices.

If you choose ‘Monthly Payment’: we’ll hold your quote for 7 days, to give you time to make up your mind.
If you choose PAYG: your quote could change if we update our unit rates.

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