Smart meters are good news for you because:
1. You’ll never have to submit meter readings again.
2. You can accurately track your energy use.
3. You can use this real-time info to see where you’re using lots of energy, then potentially cut down and save money.
We think this clever new technology is great news for customers, and we’ll provide you with a free smart meter installation, as long as your home is suitable. There’s advice to help you prepare for smart meter installation, info on how long it will take, and a copy of The Smart Metering Installation Code of Practice (SMICoP).
There’s plenty of help to get you started with your smart meter, including what the lights and buttons mean, what will change (and what won’t).
Want to know how to take a meter reading using a smart meter? Wondering about how we keep your data safe? Or what to do if the smart meter stops communicating, it’s all included in this OVO Answers topic.
When you book a smart meter appointment, you will be offered a handy device called an In-Home Display (IHD). There’s lots of info in this topic if you need a hand getting to grips with how to use it, including how to switch it on and what the buttons mean.
We think smart meters are a great idea for PAYG customers too – find out more about smart PAYG and how to top up.