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Smart meters

Smart Meters record how much gas and electricity you're using in real time and send that data back to your energy supplier. They can then monitor it and use it to bill you with total accuracy.

Your Smart Meter can share information with you through its In-Home Display (IHD) or a Smart Gateway - gadgets that show you exactly how much energy you're consuming. You can use this information to monitor and manage the amount you spend on energy and hopefully cut your bills. According to the government, the average energy customer will save £23 a year by using a Smart Meter.

 

Our OVO Smart Meters also make life easier for you by sending us up-to-date meter readings, so you don't have to. We can even reset them remotely if necessary.

 

Smart Meters with PAYG

If you combine your Smart Meter with an OVO Pay-As-You-Go (PAYG) plan, it can be a real help in budgeting for your energy payments and keeping you in control of your spending. You'll also benefit from a competitive fixed rate for 12 months, and freedom to top up whenever you want.

 

A Smart Meter makes it very easy to pay for your energy, whether you're topping up with PAYG or at a PayPoint. It also helps many people use less energy, and cut their bills by around 5-10%.

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How do I take a reading on my smart meter?
How do I take a reading on my smart meter?
You no longer need to send us meter readings once you’ve got a smart meter, but if you want to take readings to keep an eye on your energy use, here’s how.
I’ve had a smart meter fitted – what’s next?
I’ve had a smart meter fitted – what’s next?
As soon as you’ve had a smart meter fitted, it starts working. So it’s already clocking your energy and you don’t need to send us any more meter readings.
What is a smart meter?
What is a smart meter?
A smart meter gives you more information than a traditional meter can.
What is an In-Home Display (IHD)?
What is an In-Home Display (IHD)?
An In-Home Display, or IHD, is a small electrical device with a touch screen. It works with a smart meter to give you all kinds of data about your energy use.
Will a smart meter save me money?
Will a smart meter save me money?
It’s not the meter itself that saves you money, it’s the information you’ll get from the In-Home Display (IHD) that comes with it.
What do ‘no WAN’ and ‘no HAN’ mean?
‘No WAN’ or ‘no HAN’ mean that your smart meter isn’t communicating to OVO – or your In-Home Display.
What is the Smart Metering Installation Code of Practice?
The Smart Metering Installation Code of Practice (SMICoP) is a set of rules and standards to be followed when installing a new smart meter.
Can I switch energy suppliers if I’ve got a smart meter?
Can I switch energy suppliers if I’ve got a smart meter?
If you’ve got a smart meter, you have the right to move to a new energy supplier if you want. However, there may be some practical problems in switching.
How do I order a smart meter?
The Government wants most homes to have smart meters by 2020, but at the moment they’re not suitable for every property. Find out if your home qualifies here.
When will I get my first bill with my new smart meter?
When will I get my first bill with my new smart meter?
These are some of the questions we get asked most often when our OVO customers first have a smart meter.

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