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I’ve had a smart meter fitted – what’s next?

As soon as you’ve had a smart meter fitted, it starts working. So it’s already clocking your energy and you don’t need to send us any more meter readings.

You can now use your In-Home Display (IHD) to keep an eye on your daily, weekly or monthly energy use. You can view the cost, kilowatt hours and carbon emissions.

Our technician will give you an IHD when your smart meter’s fitted. They’ll talk you through it, showing you all the figures it displays and explaining how you can use it to monitor the amount of energy you’re using.

They’ll also explain how to use the keyboard and screen on your smart meter to take meter readings if you wish. Remember, you no longer have to send them on to us.

Have a look through the smart meter instructions and OVO guides provided with your smart meter, because they will remind you of what the technician told you and answer any more questions you may have. You can also find more information here in OVO Answers – in fact if you explore this part of our website you’ll discover all kinds of interesting and helpful details.

Your first smart meter bill

You’ll get your next OVO bill in about a month – and you can be sure it’s totally accurate and up to date, thanks to the new smart meter that’s been fitted in your home.

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