Power Move Flex
Help change the future of energy
Join Power Move Flex and get rewarded when you shift your electricity use to greener times of the day. It’s how you can help balance the grid, and make the most of the UK’s renewable energy.
At the moment, Power Move Flex is running as a trial. It’s part of the CrowdFlex project, sponsored by energy regulator OFGEM and electricity grid operator ESO.
How Power Move Flex matches demand on the grid
At peak times of the day there are high levels of demand on the grid. Renewable electricity sources like wind and solar, as they rely on natural resources, aren’t always predicatable. So carbon-heavy fossil fuels fill the gap when there aren’t enough renewables to go around.
Power Move Flex helps match demand to the power being generated – supporting the grid and making the most of the UK’s renewable energy.. The aim is to shift your electricity use to times when there’s less demand – not to use more than normal.
Here’s how it works:
Check your inbox
Once you’re signed up to the Power Move Flex trial, we’ll send you emails inviting you to different Power Move Flex events. We’ll either ask you to Power Up or Power Down on a set date and time slot.
Power Up
When demand on the grid is low, we’ll ask you to shift your electricity use to a set time slot.
Power Down
When demand on the grid is high, we’ll ask you to shift your electricity use outside of a set time slot.
Get rewarded
You'll be rewarded based on the trial group you're randomly assigned to. We'll explain more about how you'll be rewarded at the beginning of the trial, and in your event emails.
Feel good
You’ve helped make the UK a little greener. By shifting electricity demand together, we can help balance the grid, and make the most of the UK’s renewable energy.
Tips to Power Up and Power Down
Here’s how you can make the most of our events:
- Schedule smart appliances like washing machines, tumble dryers, dishwashers, or electric heating to come on during Power Up or outside Power Down times. You can set schedules through smart home devices like Amazon Alexa.
- If you can, save certain activities for Power Up times, like drying your hair, ironing your clothes, or charging your devices.
- Try batch cooking meals during Power Up sessions, to make the most of low demand on the grid.
Who can take part
Power Move Flex is currently running as a trial, and we’re inviting eligible OVO customers to join via email. If you’re an eligible customer with Beyond, you can also sign up in our app.
To be eligible, you’ll need to have your smart meter set to half hourly readings – you can change this in your online account.
Please sign up as soon as you can, as spaces are limited. We’ll be in touch to let you know if you’re successful. You’ll be randomly placed into a group – and each group will have different rewards.
You could be randomly placed into a control group. While you won’t get rewards for taking part in Power Up and Power Down events, you'll still play an important role in the trial. We’ll let you know which group you’re in before the trial starts, so you can decide if you’re still happy to join.
Who can take part
Power Move Flex is currently running as a trial, and we’re inviting eligible OVO customers to join via email. If you’re an eligible customer with Beyond, you can also sign up in our app.
To be eligible, you’ll need to have your smart meter set to half hourly readings – you can change this in your online account.
Please sign up as soon as you can, as spaces are limited. We’ll be in touch to let you know if you’re successful. You’ll be randomly placed into a group – and each group will have different rewards.
You could be randomly placed into a control group. While you won’t get rewards for taking part in Power Up and Power Down events, you'll still play an important role in the trial. We’ll let you know which group you’re in before the trial starts, so you can decide if you’re still happy to join.
What our customers think of Power Move Flex
“It's good to see how much energy has been shifted out of peak times and our contribution to it.” - Trial 2 survey
“The bigger picture is that everyone has a part to play in the best use of energy resources, and if the majority can just shift their usage even by small amount then greater things can be achieved.” - Trial 2 survey
“I think it is great. We tell the kids when it is coming up so we could all try!” - Trial 2 survey
Together, we’re making energy better
We believe we can make energy better for people, and the planet. By taking part in Power Move Flex, you’re helping us understand how customers can use cleaner energy – and helping lower the demand for fossil fuels.
Rewarding you is our way of saying thanks for helping to change the future of energy.
Power Move Flex FAQs
We’ll be inviting eligible customers to sign up to Trial 3 from May 2025. You can also sign up if you are a customer with the OVO app and OVO Beyond, in the offers section of the app.
As Power Move Flex is part of the CrowdFlex trial, we’re testing multiple ways a customer can earn rewards for helping manage demand on the grid.
The amount of the reward you’ll receive will depend on the reward group you are randomly placed into, how many events you participate in and/or how much you’re able to shift into or out of event times.
If you don’t increase your electricity use, or decrease your electricity use, above or below your target (depending on the event type) then you won’t receive a reward for that event.
We’ll let you know at the end of each week how you’ve done, and you’ll be notified at the end of the month with your progress.
You can sign up to Power Move Flex alongside Power Move, either taking part in both schemes or only in one. Any credit earned from Power Move Flex will be in addition to any monthly credit earned for a specific Power Move challenge.
Power Move and Power Move Flex are separate offerings. Any bill credits earned through the trial will appear as a separate line item on your bill.
We'll be collecting and sharing your data in line with our just in time notice. Please view our just in time notice for more details.
Important Information
1 Our smart tech aims to charge your car when the grid has more renewable energy in it, within the time you’ve set. Meaning it’s less likely your EV will be charged by energy from fossil fuels.