Volvo Charge Anytime Offer Terms (from 1st October 2026)

These terms and conditions (the “Terms”) relate to the Volvo Charge Anytime Offer (the “Offer”) and are supplemental to OVO’s Core Terms which cover the supply of energy to you and the Charge Anytime terms which cover our Charge Anytime product. Together these terms along with any other terms which may form part of your plan with us form your agreement with us.

In these Terms:

“OVO”, “we” is OVO Energy Limited, incorporated in England and Wales under company number 06890795 and whose registered office is at OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, the Promoter of this Offer;

“Cooling Off Period” means the period which ends 14 days from the day after the date that your contract is agreed during which you can change your mind and cancel your contract;

“Volvo” is Volvo Cars UK Limited, a company registered in England and Wales with company number 02281044 whose registered address is at Scandinavia House, Norreys Drive, Maidenhead SL6 4FL; and 

“You” is the person who has signed up to the Offer.

1. About this Offer

1.1 The Volvo Charge Anytime Offer consists of a smart-charging rate of 6.66p/kWh (the “6.66p Partner Rate”)

1.2 The exclusive partner smart-charging rate of 6.66p/kWh is available to users who add Charge Anytime to their energy plan with one of the eligible Volvo electric vehicles listed in section 2 below (“Eligible EV”) and use Charge Anytime through the Volvo Cars App.  

1.3 All rates and credits described in these Terms reflect the current VAT rate applicable to smart charging. OVO reserves the right to adjust rates or credit amounts in the event of any statutory changes to VAT or applicable taxes.

1.4 Users with a set-up that is compatible for smart-charging through the Volvo Cars App will not be able to access Charge Anytime Monthly Plans, and instead will only be able to sign up to Charge Anytime Pay as You Go at the exclusive partner smart-charging rate of 6.66p/kWh. This is because Monthly Plans are not currently supported in the Volvo Cars App. We are working to resolve this and will keep you updated. 

1.5 This 6.66p Partner Rate will be available to Volvo Cars App users until such time that Monthly Plans are supported in the Volvo Cars app.  

1.6 We’ll administer your exclusive partner smart-charging rate of 6.66p/kWh via two credits on your energy bill each month. The first credit will bring the cost of your smart-charging down to our standard Charge Anytime rate of 13.33p/kWh. The second credit will bring the cost down from 13.33p to 6.66p/kWh. Both credits combined will therefore reimburse any smart-charging to your exclusive partnership rate of 6.66p per kWh. These will be added to your energy account balance within the first week of each month. 

1.7 If you are a customer with an Eligible EV that has solar-panels and are connecting to Charge Anytime through your solar-compatible charger (instead of your EV), you will be able to manage your smart charging in the OVO Charge App instead and therefore access Monthly Plans, but you will not be able to access the 6.66p Partner Rate.  

2. Eligibility

2.1 This Offer is only open to you if:

  •  you have one of the following Eligible Volvo EVs:

    • XC40 Recharge Pure Electric

    • C40 Recharge Pure Electric

    • EC40

    • EX40

    • XC60 Plug-in Hybrid - model year 2022+ only

    • S90 Plug-in Hybrid - model year 2022+ only

    • V90 Plug-in Hybrid - model year 2022+ only

    • XC90 Plug-in Hybrid - model year 2023+ only

    • S60 Plug-in Hybrid - model year 2023+ only

    • V60 Plug-in Hybrid - model year 2023+ only

  • you are either an existing OVO customer or you sign up to OVO before claiming the Offer and remain on supply with OVO after your Cooling Off Period;

  • you add Charge Anytime subject to you meeting the eligibility criteria set out in the Charge Anytime terms;

  • you access Charge Anytime via the Volvo Cars App. If you smart-charge in the OVO Charge App you will not be eligible for the Partner Rate 

  • your electricity is supplied for domestic use only.  This Offer is not available where your energy supply is used for business purposes;

  • the property where you will charge your EV is located in the UK (excluding Northern Ireland); 

  • you continue to comply with these Terms, the Core Terms and the Charge Anytime Terms;

  • you charge your EV at home and in accordance with the fair usage policy (see more below).

2.2 If you do not meet the eligibility criteria in paragraph 2.1 above, you will not be eligible for the Offer, but your energy supply contract will be unaffected. See our Core Terms for your rights to cancel your energy supply contract should you wish to do so. Please note that termination fees may apply. 

3. Fair usage policy

You agree to comply with the Charge Anytime fair usage policy including that you will principally charge your EV at the address registered on your OVO Energy account.  If OVO reasonably suspects you're not acting in accordance with this policy, we reserve the right to remove the offer, having attempted to contact you first.

5. Leaving OVO or cancelling Charge Anytime  

5.1 If you want to switch to a different supplier or cancel Charge Anytime, you will no longer be eligible to claim the Offer. If you switch supplier, you may need to pay any exit fees associated with your plan. See our Core Terms for your rights to cancel your energy supply contract.

6. Where we can end or suspend this Offer

6.1 We reserve the right to remove or temporarily suspend the Offer if, in our reasonable opinion, we suspect any breach of these rules, the Charge Anytime terms or our Core Terms. 

6.2 If we deem in our discretion that a participant is ineligible for any reason, we reserve the right to cancel or recover any credit already awarded.

6.3 We reserve the right to withdraw or amend the Offer to new participants at any point.

6.4 In the event that for reasons beyond our reasonable control we are unable to award the Offer, or we deem it appropriate to do so (in its reasonable discretion), we reserve the right to award an alternative of a similar nature and an equivalent value, or at our sole discretion, the cash value of the offer.

7. Changes to these Terms

7.1 We reserve the right to amend the Offer and these Terms on reasonable notice. Any amendments will be published on OVO's website or if any changes are made which are detrimental to you we will give you reasonable notice.

8. Governing Law

These Terms are subject to English Law and you submit to the exclusive jurisdiction of the courts of England unless you’re a resident of Scotland, in which case you may also bring proceedings in Scotland.

Last Updated: 1 October