Warm Home Discount Terms and Conditions
1. In these terms and conditions We, Us, Our and OVO refers to OVO Energy Ltd which operates under the Ofgem supply licences held by OVO Electricity Ltd and OVO Gas Ltd. Our address is 1 Rivergate, Temple Quay, Bristol BS1 6ED. ‘You/your’ means a person who has made the application and is an account holder, or named on the account.
2. As part of The Warm Home Discount (the “Scheme”) we will provide a £140 (including VAT) rebate on the energy bill of eligible households (“Rebate”). Rebates will be made by way of a credit to the energy account, prepaid cards or top-up vouchers for prepayment meters, or by cheque. Where the Rebate is applied by way of a credit to your account we apply this to your electricity account by default for dual fuel customers (but you can request for this to be transferred to your gas account if you wish). The method used to provide the Rebate will be determined at our discretion.
3. The Warm Home Discount scheme (the “Scheme”) is open to households if:
i. You receive your domestic electricity supply from us and continue to do so until your rebate is received. We expect to make Warm Home Discount rebates until 31 March 2021; and
ii. Core Group: You, as the OVO electricity account holder are named on the account on the qualification date - 5th July 2020.
iii. Broader Group: You, are a named party on the account or the account holder and meet Ofgem’s qualification criteria (see here