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What does it take to become a Smart Meter engineer?

By OVO Energy Wednesday 07 December 2016

smart meter jobs

 

Smart meters are changing the way we use energy. Gone are the days of ‘guestimate’ readings and surprise bills. Now, smart meters talk directly to energy companies so they always have completely up-to-date information for the amount of energy each customer uses – which means totally accurate bills – and more importantly, customers are completely clued up about how much energy they’re using, and when, which means they’re in the best position to make savings.

This technology has created a whole new employment sector, and as the government wants energy companies to install 50 million smart meters in homes by 2020, there’s a growing demand for skilled workers in this industry. Here’s what it takes to be a smart meter engineer.

Technical skills required to become a smart meter engineer

The qualifications and certification you’ll need will vary from employer to employer, but you’ll certainly need relevant gas engineering experience. You’ll definitely need a full UK driving license, as the job will see you travelling around your local area and beyond, and an understanding of industry governance and compliance is important, too. At OVO, we ask for the following:

  • CMA1/CCN1, REGT1, MET1 and MET2 with relevant gas engineering experience

  • MET4 isn't essential but preferable

  • MOCOPA 1a and 1c would also be preferred, although training can be provided

Practical and resourceful

Smart meters are designed to be easy to use and install, but there will always be times you’ll run into obstacles. A customer’s existing meter might be hard to access, for example. You’ll need to be able to approach these challenges logically and practically.  

Organised

Working as a smart meter engineer is an autonomous job. While you’ll have lots of contact with your team, you’ll be expected to be punctual and on top of your schedule while managing your own responsibilities, and to demonstrate flexibility when it comes to covering emergencies.

On top of technology

Smart meters rely on advancing technology, so knowing your way around a WiFi network and understanding how devices talk to each other is important. You don’t need to be a NASA scientist, but you’ll need to be comfortable explaining a smart meter’s tech features to customers – some of which may be overwhelmed or unsure about the technology.

Communicate clearly

For most customers, you’ll be their very first point of contact while they have their smart meter installed. You’ll need to explain how it works and demonstrate its features, showing them how to get the most from it. You’ll also be expected to share ideas and knowledge with your teammates and team leaders to improve customer service and work more efficiently.

Have you got what it takes to be a smart meter engineer and want to become part of the OVO field force? Take a look at our vacancies here to find out more about smart meter jobs at OVO.

O​VO​ Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales, VAT No. 100119879

Additional terms and conditions
Please see below for full terms and conditions on 33% renewable electricity, 3% interest rewards, exit fees and saving claims.

 

1Monthly cost - Representative monthly direct debit costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying in advance by direct debit, including online discount.  All rates correct as of 22/11/2017, but may go up or down.

2Weekly cost - Representative weekly costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas).  All rates correct as of 22/11/2017, but may go up or down.

3Pay Monthly Savings claims: Saving based on the estimated annual cost of OVO Two year fixed tariff for a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying monthly in advance by direct debit, including online discount. Comparisons made against the average of the Big 6 standard variable tariffs with equivalent features. All rates correct as of 22/11/2017.“The Big 6” are British Gas, Scottish Power, SSE, Npower, E.ON and EDF.

4Pay As You Go Savings are based on the average estimated annual costs for new PAYG OVO customers quoted through the OVO website (based on household and/or consumption information provided by those customers), compared to their current supplier and tariff. Comparisons taken between 01/01/2016 and 11/10/16. Incl VAT. Actual savings may vary according to your current supplier or tariff, individual tariff options, household information, consumption and location. 

We include almost twice as much renewable electricity as the national average: At least 33% of electricity in all of our tariffs comes from renewable sources. The national average, according to Ofgem as at March 2014 was 16.7%. For more information please visit this page.

33% of your electricity comes from renewable sources: 33% renewable electricity as standard as of 1st April 2015. Renewable electricity is generated from wind, solar, geothermal, wave, tidal, hydro, biomass, landfill gas, sewage treatment plant gas and biogas.

3% interest: Calculated at 3% per year for customers paying by advance direct debit.  The OVO Interest Reward is paid monthly based on   number of days in credit and the amount left in your account after you’ve paid your bill,  and the credit balance on which you can earn the OVO Interest Reward is capped. Terms apply: http://www.ovoenergy.com/terms/

95% of new customers save when switching to OVO: Savings based on the average estimated annual costs for all new OVO customers quoted through the OVO website, compared to their current supplier and tariff. Comparisons taken between 01/05/2016 and 11/10/16. Incl VAT.

94% of surveyed customers would recommend us: OVO conducted a survey of their customers in between 1st January 2016 and 15th April 2016. Out of 15,312 customers who responded, over 94% rated OVO 6+ when asked 'how likely would you be to recommend us to a friend and family, on a scale of 1 to 10.

Britain's top rated energy provider: Britain's top rated energy provider in the Which? 2015 satisfaction survey. Survey conducted in October 2015. Awarded in January 2016.

uSwitch's Energy Supplier of the Year: OVO energy was voted and awarded  'Energy Supplier of the year' and best for: Overall Customer Satisfaction, Most Likely to be Recommended, Value for Money, Best Deal for You, Customer Service, Billing Services, Energy Efficiency, Meter Services, Online Services, Green Services and Transfer Process. OVO Energy scored a 96% customer satisfaction score.

Which?: Achieved the highest score of 78% in the Which? Satisfaction Survey conducted in September and October 2016.

* EV - Everywhere, full terms and conditions: https://www.ovoenergy.com/ev-everywhere/terms

* OVO SolarStore (Beta), full terms and conditions: https://www.ovoenergy.com/ovo-solar-store/terms

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