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Why we’re the UK’s 20th best employer

By OVO Energy Thursday 02 March 2017

Why were the 20th best company in the UK

It’s just been announced that we’re 20th in The Sunday Times ‘Top 100 Companies to Work For’ list 2017. And we’re all feeling rather chuffed about it. You might already know that OVO are no strangers to this list – last year we were ranked 53rd, and in 2015 we came 25th – but this year feels extra special because we’ve achieved our best ever score.

Here’s a bit more about what it all means to us, and what the team’s done to deserve it.

 

So what’s it all about?

The ‘Sunday Times Best Companies to Work For’ list was started in 2000. It’s the result of an extensive annual survey into the views of 270,429 employees at the 857 organisations who’ve registered to take part. So it’s a pretty big deal, and, more importantly it’s determined by our team.

 

We don’t see work as ‘work’ at OVO

Pretty much everyone at OVO will utter, at some point, ‘I never thought I’d work for an energy supplier, but this place is awesome’. And that’s testament to the OVO culture and what we stand for. We’re all about treating people fairly – our customers, our local communities, and the wider world too. Here’s a peek at what it’s like to work here…

 

 

We’ve done a lot to make the team happy this year

Aside from throwing a couple of instagram-worthy parties, we’ve done a lot in 12 months. We’ve reduced our working hours, introduced flexi hours, sponsored the Bristol leg of the Tour of Britain, and run monthly ‘OVO Talks’ in our offices where team leaders share inspirational stories. We’ve run all night hackathons for our tech teams to let their creative brains go wild. And that’s on top of an impressive benefits package, which includes time off for volunteering (amongst lots of other things).

 

In our eyes, a happy team = happy customers, a philosophy that’s actually working. We haven’t won all these customer happiness awards for nothing.

 

top 20 employer 2017

Fancy joining us?

We’re always on the hunt for brilliant, lovely humans to come and join us. So if you like the sound of OVO, check out our vacancies here.

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O​VO​ Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales, VAT No. 100119879

Additional terms and conditions
Please see below for full terms and conditions on 33% renewable electricity, 3% interest rewards, exit fees and saving claims.

 

1Monthly cost - Representative monthly direct debit costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying in advance by direct debit, including online discount.  All rates correct as of 23/08/16, but may go up or down.

2Weekly cost - Representative weekly costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas).  All rates correct as of 23/08/16, but may go up or down.

3Pay Monthly Savings are based on the average estimated annual costs for new PAYM OVO customers quoted through the OVO website (based on household and/or consumption information provided by those customers), compared to their current supplier and tariff. Comparisons taken between 01/01/2016 and 11/10/16. Incl VAT. Actual savings may vary according to your current supplier or tariff, individual tariff options, household information, consumption and location. 

4Pay As You Go Savings are based on the average estimated annual costs for new PAYG OVO customers quoted through the OVO website (based on household and/or consumption information provided by those customers), compared to their current supplier and tariff. Comparisons taken between 01/01/2016 and 11/10/16. Incl VAT. Actual savings may vary according to your current supplier or tariff, individual tariff options, household information, consumption and location. 

We include almost twice as much renewable electricity as the national average: At least 33% of electricity in all of our tariffs comes from renewable sources. The national average, according to Ofgem as at March 2014 was 16.7%. For more information please visit this page.

33% of your electricity comes from renewable sources: 33% renewable electricity as standard as of 1st April 2015. Renewable electricity is generated from wind, solar, geothermal, wave, tidal, hydro, biomass, landfill gas, sewage treatment plant gas and biogas.

3% interest: Calculated at 3% per year for customers paying by advance direct debit.  The OVO Interest Reward is paid monthly based on   number of days in credit and the amount left in your account after you’ve paid your bill,  and the credit balance on which you can earn the OVO Interest Reward is capped. Terms apply: http://www.ovoenergy.com/terms/

95% of new customers save when switching to OVO: Savings based on the average estimated annual costs for all new OVO customers quoted through the OVO website, compared to their current supplier and tariff. Comparisons taken between 01/05/2016 and 11/10/16. Incl VAT.

94% of surveyed customers would recommend us: OVO conducted a survey of their customers in between 1st January 2016 and 15th April 2016. Out of 15,312 customers who responded, over 94% rated OVO 6+ when asked 'how likely would you be to recommend us to a friend and family, on a scale of 1 to 10.

Britain's top rated energy provider: Britain's top rated energy provider in the Which? 2015 satisfaction survey. Survey conducted in October 2015. Awarded in January 2016.

uSwitch's Energy Supplier of the Year: OVO energy was voted and awarded  'Energy Supplier of the year' and best for: Overall Customer Satisfaction, Most Likely to be Recommended, Value for Money, Best Deal for You, Customer Service, Billing Services, Energy Efficiency, Meter Services, Online Services, Green Services and Transfer Process. OVO Energy scored a 96% customer satisfaction score.

Which?: Achieved the highest score of 78% in the Which? Satisfaction Survey conducted in September and October 2016.

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