Pay As You Go

What are the advantages and disadvantages of Pay As You Go?

It’s quite different from paying monthly. Here are the main differences:

The advantages

  • You always pay in advance, which means you know exactly how much you’re spending on energy.

  • With a smart meter you can top up anytime from your mobile using the OVO Energy Top-up app.

  • You can top up at over 27,500 PayPoint shops.

  • If you have an existing debt, you'll be able to pay it off through your meter(s), gradually. 

  • You can top up from as little as £1.

  • You have access to emergency credit on your meter(s), to keep you going until you can top up again.

The disadvantages

  • You need to regularly check your credit and keep your meter(s) topped up.

  • If you’re using more energy than usual, you can't spread the costs over time.

  • If your credit goes below £0, your power might be disconnected until you can top up again – but we’re here to support you and stop this from happening. Please contact us if you can’t afford to top up or if you’re ever unable to.

Ask the OVO Forum

Can’t find an answer? Try asking our helpful OVO community.

Visit the OVO Forum


Still need help?

If you have a gas leak, power cut , or Pay As You Go emergency, get emergency help.