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Pay as you go
All about Pay As You Go
How to use your Pay As You Go smart meter
Can the IHD warn me when I’m getting low on credit?Why is my In-Home Display (IHD) balance different from my app balance?How can I check my debt balance or repayment rate on my meter?How do I activate my emergency credit?How do I know how much credit I have on my meter?What if I'm having issues with my Smart In-Home Display? Pay As You Go Smart meter guides
Topping up
How can I top up my Pay As You Go Smart meter I've lost my top-up card – what do I do?I topped up but my credit hasn't appeared on my meter – what should I do?What happens if I run out of credit during the night or at the weekend?Do I need a top-up card to top up my smart meter?Why do I have to keep my supply topped up if I'm not using any energy?
Off supply queries
OVO Energy Top-up app
Help and support