Top up anytime, anywhere with a smart meter.
At OVO, Pay As You Go customers can get smart too. You’ll unlock smart benefits, spot where you can save energy, and find more ways to top up.
Add credit in the OVO Energy Top-up app or go online, without leaving the comfort of your home. Or pop to any Post Office, PayPoint, or Payzone shop. Whatever works for you.
Book your appointment today, and say hello to smarter top-ups.
More reasons to get asmart Pay As You Go meter
See your energy use in real time
on your In-Home Display (IHD)
Check how much credit you’ve got
on your IHD and in the OVO Energy Top-up app
Spot ways to save energy
on your IHD
Get reminders to top up on your IHD
if your energy credit drops to £5 or less
Activate emergency credit
from your smart meter or IHD, if you need to
Track your top-ups in the app
and save your details for next time
How tobook your appointment
If you’re an OVO customer, you can book a smart meter appointment online, or by calling our team on 0330 175 9669.
Smart perks,no extra cost
From flexible top-ups to real-time updates, smart meters are really useful. And you don’t have to own your home to get one. If you’re renting and you pay the bills, you just need to let your landlord know before you get one installed. You can find out more in our renter’s guide to smart meters.
Getting a smart meter won’t cost you any extra. Pick an appointment that works for you today.
Going smartis simple
1
Book your appointment
You can choose a time slot online, or by calling us on 0330 175 9669.
2
Installation day
Our engineer will set up your meter, show you how it works, and share some energy-saving tips.
3
Everything gets connected
We’ll make sure your smart meter is connected to the network and your energy account.
4
Top up from anywhere
Now you’re ready to top up in the OVO Energy Top-up app, spot ways to save, and unlock smart benefits.
Still have questions?
Check our smart meter FAQs to find answers you’re looking for. Or you can visit our Help Centre for all things Pay As You Go. We’ve got guides on how to top up, what to do if your credit isn’t showing, and lots more.
If you can’t afford to top up,we’re here to help
We’ve supported thousands of people in this situation, and we can support you too. Please visit our Help Centre or speak to our team on 0330 175 9669. We can talk through the financial support that’s available, and we might be able to offer more emergency credit over the phone.