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 Looking after our customers is the most important thing to us

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Let’s do something big, together

At OVO, you get 100% renewable electricity as standard1 and access to our carbon-kicking green tech. We’ll also plant a tree in your name every year with the help of our friends at the Woodland Trust.

This means that just by joining us you’ll be restoring nature and cutting carbon – about 792kg of it a year!2

uSwitch supplier of the year WINNER 2019

Good for the environment

"I cannot recommend OVO more highly! Their awareness and care for the environment and it's people is refreshing and exemplary."

Linda Conway

Service that puts you first

"The best energy company I have ever been with. In my view their customer service is second to none."

Richard Barber

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Together we’ve planted
1948000
trees in the UK!
Join today and help us plant more

It's the green that keeps on giving

100% renewable electricity

As standard, for everyone1.

Tree-planting power

A carbon-busting tree planted for you every year.

Zero carbon by 2030

We’ll be a net zero carbon business by 2030 – join us!

Come home to an OVO Smart Home

That's planet-changing tech, brought to you today - right from the future.

Rated 4.2/5 on

TrustpilotSee all 60351 reviews
I had to cancel a contract after…

I had to cancel a contract after clicking on the wrong button Graeme sorted it no problem. One issue OVO need to put more people on the phones & stay on for a little longer in the evening so people can call after work hours

HJW
August, 09
5 stars
To be honest I have not had a lot to do…

To be honest I have not had a lot to do with OVO since taken over from my previous company. I have a direct debit which is paid monthly that has been increased recently along with everyone. So far I have had no adverse experience with them.

Brian Head
August, 09
5 stars
Help center

When I contacted the help center the advisor was very helpful and friendly and answered my query to my complete satisfaction.

Mrs Lesley Dyson
August, 09
5 stars
Great rates

Great rates Great customer service Qnd fast to answer the phone

Mrs Laura Sheen
August, 09
5 stars
Ovo excellent power company

Great energy company excellent service great prices reccoment ovo

michael baxter
August, 09
5 stars
Bill query…

Keri dealt with my query very quickly and very helpful to sort it out, very happy customer thank you

John Balchin
August, 09
5 stars
Very easy to deal with

Very easy to deal with

Tommy
August, 09
5 stars
Happy customer

I’m very satisfied with OVO. It’s great to able to speak to a human being based in the UK. The calls are answered promptly too and the customer service is excellent.

Margaret
August, 09
5 stars
Feelgood factor is high to know that I…

Feelgood factor is high to know that I can put something back whilst using green energy. I believe that we all would wish to leave the planet in a better state, and this helps even when we are busy with life.

Paul
August, 09
5 stars
Professional

Friendly efficient and professional

Mr Kyte
August, 09
5 stars
Easy to follow your bills

Easy to follow your bills Thank you from Kristine Torres.

Signe Kristine
August, 09
5 stars
I think OVO is doing a good job at the moment

I think OVO is doing a good job at the moment so keep it up

customerMarie Whewell
August, 09
5 stars
transactions made easy.

transactions made easy.

michael stephen
August, 09
5 stars
Professional and friendly

Professional and friendly

MR JAMES MACKIE
August, 09
5 stars
The smart meter was installed on the…

The smart meter was installed on the correct date and Scott was great , installed no fuss , the monitor was explained and easy to understand, all in all it was straightforward and stress free .

Tony Carson
August, 09
5 stars
Brilliant company

Brilliant company

Michael
August, 09
5 stars
Laura was very helpfup

Laura was very helpfup

Mohammed Rashid
August, 09
5 stars
So far so good

I haven't been with OVO for very long but with what I have received so far I am very pleased. Engineer who installed my meter was excellent. Advise I received over the phone was very helpful.

Mrs Stanyer
August, 09
5 stars
Laura is a star for assisting me with…

Laura is a star for assisting me with an issue with emails sent to me,but not for me. I would like to give her 10 if I could

Tina Brady
August, 09
5 stars
I have used OVO energy for a number of…

I have used OVO energy for a number of years now. I always compare other energy companies before renewing my contract but cannot find any cheaper. Customer service is excellent. I like the fact that I am able to e-mail and telephone for any issues and they have always been handled promptly and efficiently. I have always found the staff very friendly and helpful

Mrs Katerina Whitehead
August, 09
5 stars

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Important information 

1 Renewable electricity is cleaner than traditional electricity sources because it produces less carbon emissions and pollution. The renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on REGO certificates and how these work.

2 By switching to OVO Energy you could reduce your carbon footprint by up to 792kg of carbon per year. This is based on the carbon emissions caused in the production and consumption of the 100% renewable electricity OVO provides as standard, compared to the emissions caused by the production and consumption of UK grid average electricity. Average UK household energy consumption figures were sourced from BEIS (2019). The carbon emissions factors were calculated by the Carbon Trust.