Meters and In-Home Displays (IHD)Meter readingsMy OVO app help

Meter readings in the app

Find out more about meter reading information available in the My OVO app.

Meter readings with smart meter

You don’t have to send readings when you have a smart meter as it shares them with us automatically. Depending on which option you chose, your energy usage can be shared half-hourly, daily or monthly

If you ever need to take a reading manually read our help article here.

If your smart electricity meter is on an Economy 7 tariff, please ‘6’ on the keypad until you can see an ‘IMP R01’. This shows your off-peak (night-time) reading in kWh. Then keep pressing ‘6’ again until you’ll see ‘IMP R02’. This gives your daytime reading.

Missing reading and usage history

We’re sorry, but your meter reading history isn’t currently available in the app. You can see your readings by logging into your account on our website and going to ‘Charges’.

See your meter readings

Ask the OVO Forum

Can’t find an answer? Try asking our helpful OVO community.

Visit the OVO Forum


Still need help?

If you have a gas leak, power cut , or Pay As You Go emergency, get emergency help.