When you sign up to PSR, you’re consenting to your data being stored on our secure systems. We’ll never share it with anyone for marketing purposes (so you won’t receive sales calls). But sometimes we’ll share it with those who supply and maintain the supply of electricity and gas to your home, including:
You can tell us not to share your data, but it means we might not be able to meet your needs. For example, in the event of a power outage, we couldn’t tell a network operator to prioritise your power should you need it. We also couldn’t include you in our password scheme or give you a Gas Safety Check.
Your water company
Remember to get in touch with your water company if you want to join their PSR too.
Power of attorney
Call us on 0330 303 5063 (Monday to Friday 8am-6pm) to add a power of attorney to your account.
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