Download the OVO Energy app

Take care of your home energy, wherever you are

Whether you’re in the Bahamas or Bournemouth, manage your home energy at the tap of a finger.

It only takes seconds to send us meter readings from the OVO Energy app. Plus: pay your bills, track your energy use, and change your account details, all in one place.

Get the OVO Energy app for free in the App Store and Google Play.

What you can do in the OVO Energy app


The OVO Energy app puts everything you need in your pocket.

  • Send us meter readings
  • See your latest energy bills
  • Control your Direct Debit
  • Track your energy use 

To get the most out of the app, make sure you set up your online account first.

What you can do in the OVO Energy app


The OVO Energy app puts everything you need in your pocket.

  • Send us meter readings
  • See your latest energy bills
  • Control your Direct Debit
  • Track your energy use 

To get the most out of the app, make sure you set up your online account first.

The easiest way to manage your energy account


Your online account is your key to managing your energy account both online and in our app.

You can access your online account 24/7, whether you need to change your Direct Debit, or just want to check how much electricity you’ve used. 

  • It’s speedier than calling or emailing
  • It’s available at any time, day or night
  • Everything you need is there: Direct Debit management, meter readings, bills, and more

Find out more about managing your OVO Energy account online.

The easiest way to manage your energy account


Your online account is your key to managing your energy account both online and in our app.

You can access your online account 24/7, whether you need to change your Direct Debit, or just want to check how much electricity you’ve used. 

  • It’s speedier than calling or emailing
  • It’s available at any time, day or night
  • Everything you need is there: Direct Debit management, meter readings, bills, and more

Find out more about managing your OVO Energy account online.

Paper-free, planet-friendly bills


Quicker. Easier. Better for the planet. 

Get rid of paper bills, and instead see how much you owe at a glance in the OVO Energy app. 

Plus: look back at your previous energy use. Handy if you want to keep track of what you’re spending.

Paper-free, planet-friendly bills


Quicker. Easier. Better for the planet. 

Get rid of paper bills, and instead see how much you owe at a glance in the OVO Energy app. 

Plus: look back at your previous energy use. Handy if you want to keep track of what you’re spending.

Submit meter readings in seconds


Send your meter readings to us in the OVO Energy app with just a few quick taps. 

Sending meter readings is the best way to make sure your payments are accurate. Each time you submit one, your account balance will update. This means you’re only billed for exactly how much energy you use, and not a penny more.

Pssst. Fed up of sending meter readings? Get a smart meter, and we’ll take them automatically.

Submit meter readings in seconds


Send your meter readings to us in the OVO Energy app with just a few quick taps. 

Sending meter readings is the best way to make sure your payments are accurate. Each time you submit one, your account balance will update. This means you’re only billed for exactly how much energy you use, and not a penny more.

Pssst. Fed up of sending meter readings? Get a smart meter, and we’ll take them automatically.

Save energy (and money)


If you have a smart meter installed, the OVO Energy app will show you exactly how much energy you’re using.

Did you know that as much as 28% of your personal carbon footprint comes from your home energy1?

Tracking your energy use makes it easier to cut back and save. And we’re not just talking carbon – by being more energy-efficient, you could save some extra cash, too.

Plus: use OVO Greenlight, our new energy-saving tool, to find out even more ways to cut back and save.

Get your smart meter today.

Save energy (and money)


If you have a smart meter installed, the OVO Energy app will show you exactly how much energy you’re using.

Did you know that as much as 28% of your personal carbon footprint comes from your home energy1?

Tracking your energy use makes it easier to cut back and save. And we’re not just talking carbon – by being more energy-efficient, you could save some extra cash, too.

Plus: use OVO Greenlight, our new energy-saving tool, to find out even more ways to cut back and save.

Get your smart meter today.

Treat your friends (and yourself!) to a £50 gift card when they switch to OVO

When you refer a friend or family member to OVO Energy, we’ll treat you both to a £50 high street gift card2.  

That’s £50 of whatever you fancy, on us.

Just like managing your account, switching to OVO is simple. You can do it online in minutes.

Refer a Friend now

OVO Energy app FAQs

I can't log into my account on the app. How do I access it?

First of all, we need to be powering your home – and you need to set up your online account (see below). Then, it’s super easy – you just need your email address and password to start using the app.

Once you’re in, you can even set up fingerprint or face ID, for even quicker access!

How do I set up my online account?

Step 1: Get to your energy account

Go to a web browser, or the web view in your app. To log in directly, visit my.ovoenergy.com

You can also log in from the OVO homepage – take a look in the top right corner for the button that says My Account.

Step 2: Set up a password

Look underneath the big 'Log in' button. Find the link that says ‘First time logging in?’, and click it.

Step 3: Give your email address

Type in your email address and click Submit.

Step 4: Check your email

We’ll send you an email with a link to set your password – open it, create your password, and you’re in.

The email is from 'no-reply@ovoenergy.com' – and the subject line will be 'My OVO password change request'.

It’s important that you set your password within 30 minutes, as the link will expire.

If you don’t get an email straight away, it’s worth checking  your ‘spam’ folder. If you’re a Gmail user, it may also be filtered into your ‘promotions’ folder.

Step 5: Sign in whenever you like

That’s it. You’ve got access to your online account. It’s easy to use wherever you are, on your computer, laptop, tablet or smartphone.

Plus: you’re now all set up to log into the OVO Energy app using your email address and password.

How do I download the OVO Energy app?

You’ll find the app by searching for OVO Energy in the App Store on your iPhone, or Google Play on your Android phone. Simply hit Install. It’s free to download and use.

Can I access the OVO Energy app if I’m not a member?

Anyone can download the app, but you won’t be able to log in and do anything unless you have an OVO Energy account.

Not yet an OVO member? Get a quote and find out how much you could save in less time than it takes to boil the kettle.

How do I log out of my account in the OVO Energy app?

Go to the Account tab. Then press the Log Out button to leave your account.

Will the app remember my login details?

Yes, it sure will! Logging in is quick and easy. You can even set up fingerprint or face ID, for quicker access!

How much space will the app take up on my phone?

The app should take up around 90MB of space on an Android phone, or 100MB on an iOS.

Can I track multiple properties on the OVO Energy app?

If you have multiple energy accounts that are linked to the same email address, then yes! You’ll be able to choose from your accounts when you log into the app using that email address.

How do I change my Direct Debit amount in the OVO Energy app?

Head to the Payments tab.

Then, in the My payment details section, you should see your current Direct Debit amount, with the word Change beside it.

Press Change. On the next screen, you’ll see both your current Direct Debit amount, and the amount that we recommend you should change it to. You can increase this amount whenever you’d like. You can also reduce it, but only to the minimum recommended amount. This is to protect you from building up a negative balance. Find out more about how Direct Debits work here.

When you’re ready, enter the amount you’d like to change the Direct Debit to, and press Change my Direct Debit. Then, to confirm the change, press Let’s Go!

1 Based on analysis carried out by the Carbon Trust for OVO Group (2020), 28% of an average individual’s carbon footprint in the UK comes from energy. In this analysis, the carbon footprint includes the following lifestyle categories: energy, transport, shopping, food and drink and holidays. See table below for each category. This carbon footprint data has been calculated using BEIS 2020 emission factors. This excludes emissions from things that the average person cannot directly control such as supporting the NHS, defence, government bodies, etc. Please note these figures are not reflective of potential changes to your habits during the coronavirus pandemic.

2 This could take up to 30 days from the Referred Friend’s sign up if there are no unexpected issues or delays.