The scheme for the 2017-18 Warm Home Discount is now open and you can apply, if you meet the eligibility criteria outlined by the industry regulator OFGEM.
Please be aware, the scheme is open on a first come, first serve basis and we’ll be closing the applications at short notice.
The Warm Home Discount scheme is separated into a ‘Core’ group and a ‘Broader’ group:
Core group: You’re part of the Core group if you were getting the Guarantee Credit element of Pension Credit on 9th July 2017. If we were supplying your energy on this date, you’ll get the discount automatically by 31st March 2018.
Broader group: You can apply for the Warm Home Discount if you meet the eligibility requirements listed here. If you’re accepted, you’ll get money off your OVO Energy bill between September 2017 and 31st March 2018.
It’s awarded on a first come, first served basis to around 23,000 Broader group customers.
We’ll be closing the scheme at short notice, so the sooner you send us your application, the more likely you are to receive the rebate.
You can find out more about the eligibility by visiting our ‘Am I Eligible for Warm Home Discount?’ page.
Core Group - if you’re in the Core group, you’ll get the discount from whoever was supplying your energy on the 9th July 2017. If that was us, you’ll get the payment from us, even if you change energy suppliers.
Broader Group - if you apply for the Warm Home Discount through OVO and then switch to another energy supplier, before we make the payment, your application will be cancelled automatically.
Once you've applied, we'll get in touch within 5 days of receiving your application.
If you're successful, some time between December and March you'll see a credit of £140 added to your account balance or meter.
You can apply for the Warm Home Discount here.