The Warm Home Discount is closed for applications
Unfortunately the window for the 2016/17 Warm Home Discount has now closed. We have had lots of applications and will be working through them on a first-come-first-serve basis.
If you’ve already applied for it, you don’t need to do anything – we’ll be in touch by the end of January to let you know whether or not you’ve been successful.
This year we’re aiming to help over 45,000 customers with their energy bills by offering the Warm Home Discount scheme.
There’s a number of ways in which the Warm Home Discount scheme can help you, including electricity rebates and fuel debt grants.
The Warm Home Discount scheme is separated into a ‘Core’ group and a ‘Broader’ group:
If you qualify automatically because you were getting the Guarantee Credit element of Pension Credit on the qualifying date of 10th July 2016, you’ll get the discount from the company that was supplying your energy on that date. So if that was OVO, you’ll still get the payment from us.
If you apply for the Warm Home Discount through OVO and then switch to another energy company before we make the payment, your application will be cancelled automatically.
Once you've applied, we'll email you within 4 weeks to tell you you whether your application's been successful or not.
If you're successful, some time between December and February you'll see a credit of £140 added to your account balance, or on your meter.