Download the OVO Energy app
Take care of your home energy, wherever you are
Whether you’re in the Bahamas or Bournemouth, manage your home energy at the tap of a finger.
It only takes seconds to send us meter readings from the OVO Energy app. Plus: pay your bills, track your energy use, and change your account details, all in one place.
Get the OVO Energy app for free in the App Store and Google Play.
What you can do in the OVO Energy app
The OVO Energy app puts everything you need in your pocket.
- Send us meter readings
- See your latest energy bills
- Control your Direct Debit
- Track your energy use
To get the most out of the app, make sure you set up your online account first.
What you can do in the OVO Energy app
The OVO Energy app puts everything you need in your pocket.
- Send us meter readings
- See your latest energy bills
- Control your Direct Debit
- Track your energy use
To get the most out of the app, make sure you set up your online account first.
The easiest way to manage your energy account
Your online account is your key to managing your energy account both online and in our app.
You can access your online account 24/7, whether you need to change your Direct Debit, or just want to check how much electricity you’ve used.
- It’s speedier than calling or emailing
- It’s available at any time, day or night
- Everything you need is there: Direct Debit management, meter readings, bills, and more
Find out more about managing your OVO Energy account online.
The easiest way to manage your energy account
Your online account is your key to managing your energy account both online and in our app.
You can access your online account 24/7, whether you need to change your Direct Debit, or just want to check how much electricity you’ve used.
- It’s speedier than calling or emailing
- It’s available at any time, day or night
- Everything you need is there: Direct Debit management, meter readings, bills, and more
Find out more about managing your OVO Energy account online.
Paper-free, planet-friendly bills
Quicker. Easier. Better for the planet.
Get rid of paper bills, and instead see how much you owe at a glance in the OVO Energy app.
Plus: look back at your previous energy use. Handy if you want to keep track of what you’re spending.
Paper-free, planet-friendly bills
Quicker. Easier. Better for the planet.
Get rid of paper bills, and instead see how much you owe at a glance in the OVO Energy app.
Plus: look back at your previous energy use. Handy if you want to keep track of what you’re spending.
Submit meter readings in seconds
Send your meter readings to us in the OVO Energy app with just a few quick taps.
Sending meter readings is the best way to make sure your payments are accurate. Each time you submit one, your account balance will update. This means you’re only billed for exactly how much energy you use, and not a penny more.
Pssst. Fed up of sending meter readings? Get a smart meter, and we’ll take them automatically.
Submit meter readings in seconds
Send your meter readings to us in the OVO Energy app with just a few quick taps.
Sending meter readings is the best way to make sure your payments are accurate. Each time you submit one, your account balance will update. This means you’re only billed for exactly how much energy you use, and not a penny more.
Pssst. Fed up of sending meter readings? Get a smart meter, and we’ll take them automatically.
Save energy (and money)
If you have a smart meter installed, the OVO Energy app will show you exactly how much energy you’re using.
Did you know that as much as 28% of your personal carbon footprint comes from your home energy1?
Tracking your energy use makes it easier to cut back and save. And we’re not just talking carbon – by being more energy-efficient, you could save some extra cash, too.
Plus: use OVO Greenlight, our new energy-saving tool, to find out even more ways to cut back and save.
Save energy (and money)
If you have a smart meter installed, the OVO Energy app will show you exactly how much energy you’re using.
Did you know that as much as 28% of your personal carbon footprint comes from your home energy1?
Tracking your energy use makes it easier to cut back and save. And we’re not just talking carbon – by being more energy-efficient, you could save some extra cash, too.
Plus: use OVO Greenlight, our new energy-saving tool, to find out even more ways to cut back and save.
OVO Energy app FAQs
First of all, we need to be powering your home – and you need to set up your online account (see below). Then, it’s super easy – you just need your email address and password to start using the app.
Once you’re in, you can even set up fingerprint or face ID, for even quicker access!
Step 1: Enter your email address
Click here then enter your email address and click Submit.
Step 2: Check your email
We'll send you a link to set up your password. Make sure you do it within 6 hours. And remember - our email might be hiding in your spam!
Step 3: Set your password
Follow the link in your email, create your password, and you're in!
If you haven't registered an email address on your energy account before, we'll ask you to confirm a few more details before you set your password.
Sign in whenever you like
That’s it. You’ve got access to your online account. It’s easy to use wherever you are, on your computer, laptop, tablet or smartphone.
Plus: you’re now all set up to log into the OVO Energy app using your email address and password.
You’ll find the app by searching for OVO Energy in the App Store on your iPhone, or Google Play on your Android phone. Simply hit Install. It’s free to download and use.
Anyone can download the app, but you won’t be able to log in and do anything unless you have an OVO Energy account.
Not yet an OVO member? Get a quote and find out how much you could save in less time than it takes to boil the kettle.
Go to the Account tab. Then press the Log Out button to leave your account.
Yes, it sure will! Logging in is quick and easy. You can even set up fingerprint or face ID, for quicker access!
The app should take up around 90MB of space on an Android phone, or 75MB on an iOS.
If you have multiple energy accounts that are linked to the same email address, then yes! You’ll be able to choose from your accounts when you log into the app using that email address.
Head to the Payments tab.
Then, in the My payment details section, you should see your current Direct Debit amount, with the word Change beside it.
Press Change. On the next screen, you’ll see both your current Direct Debit amount, and the amount that we recommend you should change it to. You can increase this amount whenever you’d like. You can also reduce it, but only to the minimum recommended amount. This is to protect you from building up a negative balance. Find out more about how Direct Debits work here.
When you’re ready, enter the amount you’d like to change the Direct Debit to, and press Change my Direct Debit. Then, to confirm the change, press Let’s Go!
1 Based on analysis carried out by the Carbon Trust for OVO Group (2020), 28% of an average individual’s carbon footprint in the UK comes from energy. In this analysis, the carbon footprint includes the following lifestyle categories: energy, transport, shopping, food and drink and holidays. See table below for each category. This carbon footprint data has been calculated using BEIS 2020 emission factors. This excludes emissions from things that the average person cannot directly control such as supporting the NHS, defence, government bodies, etc. Please note these figures are not reflective of potential changes to your habits during the coronavirus pandemic.