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What's a Tariff Information Label?

This guide is intended to provide general guidance only. It is not intended to give you advice on your personal financial circumstances. You should seek independent professional advice if you’re unsure about anything mentioned in this guide or what choices to make.


You can find more information on our energy plans and an easy comparison tool by clicking here.

What's a Tariff Comparison Rate?

The TIL also includes a Tariff Comparison Rate (TCR), which helps you compare our prices against other suppliers on a like–for-like basis. It shows a breakdown of what the average medium user spends based on the tariff you’ve chosen. It’s worth noting that this bit is based on estimates and should only be used as a guide.

TIL and TCR breakdown

Here's an example of how a TIL looks in a letter:

TIL - Tariff information letter example

The top part shows your tariff information and includes the name and type of your tariff, along with your unit prices, standing charges and any exit fees or discounts that apply.

If you have a variable rate tariff, the ‘tariff ends on’, ‘price guaranteed until’ and ‘exit fees’ sections will show that these don’t apply for you.

The bottom section is the TCR. It shows how much a ‘medium user’ spends if they’re on the same tariff as you.

A medium user is defined by Ofgem as a household that uses 3,100 kWh of electricity and 12,500 kWh of gas every year.

You can use the TCR from other suppliers to quickly and easily compare prices.