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OVO tariffs explained

Get the lowdown on all our plans.

What’s an energy tariff?

Tariffs and plans (that’s what we call them at OVO) are exactly the same thing. It’s the electricity or gas – or electricity and gas – deal you choose from your energy supplier. It tells you how much you’ll pay for each unit of energy and the standing charge, whether you’re tied into a deemed or fixed contract, and where the fuel comes from. So your decision might be influenced by price, flexibility or being ‘green’.


What’s a fixed tariff?

Fixed prices mean just that. Fixing the price of your unit rates, (measured in kWh) and your standing charge with a contract for set amount of time. The amount on your statement will change each month, as that depends on how many units of energy you’ve used – but the flat rate you pay for each of those units of gas or electricity will stay the same.

Sorting out a fixed price is a good thing for many people because:

  • Your energy prices don’t go up – even if the wholesale energy market does.   
  • You’ve got peace of mind – if energy prices increase for others, yours won’t.
  • You can budget more easily – you pay by monthly Direct Debit in advance.

What's the longest I can fix my rates for with OVO?

Take a look at our current fixed plans to see which is the longest – and get a quick quote.

What’s a standard variable tariff? And what are variable rates?

A standard variable tariff (or SVT) is a plan with variable rates. That means your standing charge and the unit rate you pay for your energy can go either up or down, according to what the wholesale market is doing.

If wholesale prices rise, we have to pay more for the energy we buy on your behalf. If you’re on a variable rate plan, we pass that price rise on to you so you’ll pay more for your energy.

We’ll always give you at least 30 days’ notice about a price change increase, so you can choose to switch to a fixed tariff and save some money if you prefer.

Variable plans have no fixed term at all, so you can leave (or upgrade to a fixed rate plan) whenever you want, with no exit fees.

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What’s the difference between variable and fixed rate energy plans?

You can read more about the ins and outs of both plans above. But if you want an at-a-glance distinction, take a look at this comparison table:

 

                                                                                                                                                                                                                                                                                                                                       

              

Variable

            
            

Fixed

            
            

Rates

            
            

Not fixed – prices can go up and down

            
            

Fixed – they won’t change for the duration of your contract

            
            

Value

            
            

Usually more expensive than fixed

            
            

Usually cheaper than variable

            
            

Contract

            
            

No contract – it just rolls, month to month

            
            

Yes – you’re tied in for a set period of time

            
            

Exit fees

            
            

No fees

            
            

Some tariffs have exit fees

            

 

Which are cheaper, fixed or variable rate energy plans?

Usually, variable rate plans are more expensive than fixed rate plans. But that’s a guideline not a rule, so you should always compare the rates, contract terms and tariff information labels.

What energy plans do you offer?

You can find all our current fixed and variable rate plans here.

How can I find the best plan for me?

The best thing to do is to look at all our fixed and variable rate plans and compare them, as different ones will be right for different people.

Do you offer an Economy 7 or night tariff?

If you have an Economy 7 meter, you can choose any OVO plan and we’ll give you two unit rates – one for day and one for night. If you want to know more about Economy 7, please read our ‘Guide to Economy 7’.

Do you offer an Economy 10 tariff?

We don’t offer a specific Economy 10 plan, but you can choose any OVO plan and we’ll give you two unit rates (one for day and one for night) – just like with Economy 7. If you want to know more about Economy 10, please read our ‘Guide to Economy 10

Do you offer ‘business energy’?

No. We used to supply businesses but we don’t anymore, unfortunately.

If you’re an existing OVO Energy business customer you may have been switched to Clear Business. Find out how to contact them on their website.

If you are unsure whether or not your account has switched to Clear Business, please call us on 0800 5999 440 and ask to be put through to the Business Team or email welcome.business@ovoenergy.com

O​VO​ Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales, VAT No. 100119879

Additional terms and conditions
Please see below for full terms and conditions on 33% renewable electricity, 3-5% interest rewards, exit fees and saving claims.

 

1Monthly cost - Representative monthly direct debit costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying in advance by direct debit, including online discount.  All rates correct as of 20/3/2018, but may go up or down.

2Weekly cost - Representative weekly costs based on a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas).  All rates correct as of 22/11/2017, but may go up or down.

3Pay Monthly Savings claims: Saving based on the estimated annual cost of Simpler tariff for a non-economy-7, dual-fuel, medium user (3100 kWhs elec. and 12500 kWhs gas) paying monthly in advance by direct debit, including online discount. Comparisons made against the average of the Big 6 standard variable tariffs with equivalent features. All rates correct as of 20/3/2018.“The Big 6” are British Gas, Scottish Power, SSE, Npower, E.ON and EDF.

4Pay As You Go Savings are based on the average estimated annual costs for new PAYG OVO customers quoted through the OVO website (based on household and/or consumption information provided by those customers), compared to their current supplier and tariff. Comparisons taken between 01/01/2016 and 11/10/16. Incl VAT. Actual savings may vary according to your current supplier or tariff, individual tariff options, household information, consumption and location. 

We include almost twice as much renewable electricity as the national average: At least 33% of electricity in all of our tariffs comes from renewable sources. The national average, according to Ofgem as at March 2014 was 16.7%. For more information please visit this page.

33% of your electricity comes from renewable sources: 33% renewable electricity as standard as of 1st April 2015. Renewable electricity is generated from wind, solar, geothermal, wave, tidal, hydro, biomass, landfill gas, sewage treatment plant gas and biogas.

OVO Interest Rewards: Interest Rewards are paid on credit balances of customers paying by monthly Direct Debit. It is calculated at 3% in your first year, 4% in your second year and 5% in your third year (and every year thereafter) if you pay by Direct Debit. Interest Rewards are paid monthly based on the number of days you’re in credit and the amount left in your account after you’ve paid your bill. Full terms apply: https://www.ovoenergy.com/terms

95% of new customers save when switching to OVO: Savings based on the average estimated annual costs for all new OVO customers quoted through the OVO website, compared to their current supplier and tariff. Comparisons taken between 01/05/2016 and 11/10/16. Incl VAT.

94% of surveyed customers would recommend us: OVO conducted a survey of their customers in between 1st January 2016 and 15th April 2016. Out of 15,312 customers who responded, over 94% rated OVO 6+ when asked 'how likely would you be to recommend us to a friend and family, on a scale of 1 to 10.

uSwitch's Energy Supplier of the Year 2017: OVO energy was voted and awarded  'Energy Supplier of the year' and best for: Overall Customer Satisfaction, Most Likely to be Recommended, Value for Money, Best Deal for You, Customer Service, Billing Services, Energy Efficiency, Meter Services, Online Services, Green Services and Transfer Process. OVO Energy scored a 96% customer satisfaction score.

* EV - Everywhere, full terms and conditions: https://www.ovoenergy.com/ev-everywhere/terms

* OVO SolarStore (Beta), full terms and conditions: https://www.ovoenergy.com/ovo-solar-store/terms

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