Payments and statements

What happens if I run out of credit during the night or at the weekend?

As long as you had credit at the start, even emergency credit, you won’t lose power during these times:

  • During the night – between 6pm and 9am, Monday to Saturday
  • Saturday from 4pm through until Monday morning at 9am.
  • All day Christmas Day, Boxing Day, New Year’s Day, and Easter Sunday

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