Simpler Energy Plan
Same great service, but no 12-month contract
Prices could go up or down in line with energy prices – but with no fixed contract to tie you in, you’re free to change your plan whenever you like.
A simpler way to save
OVO Simpler is our variable rate plan. That means your unit prices and standing charges could go up or down, depending on the energy wholesale market. The advantage is that you’re not in a 12-month contract, just a rolling monthly one. Simple as that.
Charges may go up or down depending on the market, but we’ll always keep them as low as possible
No exit fees
We hope you stay, but if you decide to leave we won't charge you
Rated 4.2/5 onSee all 56955 reviews
OVO are a good Company.
I Have found OVO to be a very good company, I have had no problems with them at all and only the other day I had a phone call from their Customer Service, to thank me for sending a photograph of my gas meter to them as requested, and asked me if I was happy and could they give me any advise or help in any way, I would recommend them to any one looking for a good Company.
Excellent customer service.
Excellent customer service. Advisor very helpful, knowledgeable and understanding. This is the main reason I have been with ovo energy for years.
The service provided on the telephone…
The service provided on the telephone was excellent
My thoughts of OVO
Easy to get in touch with and speak to someone. Everything I needed to know was answered straight away. Very satisfied with OVO
My mothers account
I needed to speak to someone about my Mothers account, as her Power of Attorney. Your lines were busy and I was in a queue, I was offered the chance to hold my place in the queue and be called back. I was impressed with how slick this service was. When I was called back your representative was very polite and helpful. We agreed a payment that I believe suited us both. I was expecting a difficult conversation but was pleasantly surprised. Thank you for great customer service. So refreshing.
My mother passed away in December 2021
My mother passed away in December 2021, and the team at OVO energy have been excellent in the way they have managed her account. Well done
Great service from Joanne.
Joanne was very knowledgeable, had a very friendly personality and provided great customer focused advice.
From start to finish plain sailing and…
From start to finish plain sailing and an absolute lovely gentleman called Ian who not only sorted my issue for me but made me relax and feel I was in safe hands.You Sir are an asset to Ovo and I hope if ever I need to call again I get to speak to you.top marks for a company actually employing people who know how to treat anxious customers.
Very happy with OVO
Very happy with OVO, always helpful, Great to know you're doing your bit with green energy, would definitely recommend
Sent an email enquiring why my bills…
Sent an email enquiring why my bills were estimated when I have a smart meter, I got a reply the same day with a well advised explanation that my bill was issued on the 9th of the month and the meter was read on the 8th hence why I was being estimated. I could opt to have the meter submit on a daily or 30 minute basis. I have opted for 30 minutes to hopefully get a more accurate bill and in return hopefully save some money!!!
Very helpful when I phoned to change my…
Very helpful when I phoned to change my direct debit. Good to doesn’t you a ‘real person’!
Very helpful and realistic.
Very helpful and realistic.
Agent was very good
Agent was very good, I wanted to put my DD down and he actioned it with no fuss😀
The Lady I spoke with was very helpful
The Lady I spoke with was very helpful. Smart meter sorted and gave me number to contact about SEG. Trying to sort SEG however or get through on the 08004086622 is impossible.
Spoke to someone on phone and they very helpful
Spoke to someone on phone and they where very helpful well done
Very useful advice on our account and…
Very useful advice on our account and how we can improve it. Thanks
Efficient, courteous and effective.
Company Advisors Matter
I had a bad start with this company, but the last advisor who kindly assisted me was so professional and friendly; hence, changed my mind giving them a top rating! Thank you.
*Saving based on the estimated annual cost for a non-economy-7, dual-fuel, high user (4300 kWhs elec. and 17000 kWhs gas) paying monthly in advance by Direct Debit. Comparisons made against the Ofgem published tariff cap for a customer on a standard variable or default tariff that comes into effect on 01/04/2021, applied to the same high user consumption values. Savings are an estimate only and your actual costs will vary according to your region and usage. All rates correct as of 30/07/2021.
uSwitch's Energy Supplier of the Year 2017: OVO energy was voted and awarded 'Energy Supplier of the year' and best for: Overall Customer Satisfaction, Most Likely to be Recommended, Value for Money, Best Deal for You, Customer Service, Billing Services, Energy Efficiency, Meter Services, Online Services, Green Services and Transfer Process. OVO Energy scored a 96% customer satisfaction score.