smart meters

Smart meters

Save money with a smart meter

Customers with smart meters are saving money, and you can too. Get started by seeing exactly how much energy your home uses and find ways to reduce costs. Plus, access all our best offers, exclusive smart tariffs and our Charge Anytime add on, at just 3p a mile. And with Power Move, you’ll be rewarded for using energy in a way that’s better for the planet.

Another great reason to get a smart meter – win a year’s energy supply

How’s this for a smart move? Once we’ve installed your smart meter, we’ll automatically enter you into a monthly draw to have your energy paid by us for a whole year – that’s up to £2,074.1

Nearly 3/4 of those with a smart meter say it’s helped them be more aware of energy use.2

Smart meter benefits

A smart meter can help you:

Save on average £56 a year3

See how you can use less energy and cut costs by having a smart meter in your home.

Get more accurate bills

The smart meter’s In-Home Display shows your energy use in £ and p as well as daily, weekly, and monthly use. So, there are no unwanted surprises when your bill arrives.

Keep an eye on your energy with our app – and help the planet too

Use the OVO app to see your energy use from your mobile phone. Plus, your In-Home Display can help you to reduce your energy use and carbon footprint.

Get rewarded by going smart

Power Move is a way to cut your energy use at peak times and be rewarded with energy credit. It’s rolling out now for customers with smart meters.

Unlock exclusive offers

Access money-saving offers, energy efficiency advice, and more.

Get award-winning service

We want you to be happy with your experience – so you’ll be glad to hear we were runners-up for the Best Smart Meter Experience in the uSwitch Energy Awards 2022.

Ready to go smart?

What is a smart meter?


A smart meter is a digital gas or electricity meter that sends meter readings automatically. It also lets you see your energy use in real time. Smart, eh?

How a smart meter works

A smart meter sends readings using its own secure wireless network, no wifi needed. You can even decide how often readings are sent – we recommend every half hour, to get the best out of your smart meter. Keeping an eye on your energy is easier with:

  1. Your In-Home Display – a handy digital device we’ll give you at no extra cost so you can see this energy use in real time, in £ and p
  2. Our app – personalised information about how your household uses energy at your fingertips, so you can stay on top of it wherever you are

To be able to see YouTube videos, we have to ask you to accept Targeting Cookies within your

What is a smart meter?


A smart meter is a digital gas or electricity meter that sends meter readings automatically. It also lets you see your energy use in real time. Smart, eh?

How a smart meter works

A smart meter sends readings using its own secure wireless network, no wifi needed. You can even decide how often readings are sent – we recommend every half hour, to get the best out of your smart meter. Keeping an eye on your energy is easier with:

  1. Your In-Home Display – a handy digital device we’ll give you at no extra cost so you can see this energy use in real time, in £ and p
  2. Our app – personalised information about how your household uses energy at your fingertips, so you can stay on top of it wherever you are

To be able to see YouTube videos, we have to ask you to accept Targeting Cookies within your

Getting a smart meter won’t cost you anything extra


Just click below, answer a few simple questions so the installation goes smoothly and pick a slot that’s convenient for you – we even work Saturdays.

And just so you know, we only install the latest generation smart meters that work with all energy suppliers (traditional meters are being phased out across the UK and replaced with smart meters).

It’s even easier to book an appointment when you log in to your OVO account.

Book your free appointment
get a smart meter

Getting a smart meter won’t cost you anything extra


Just click below, answer a few simple questions so the installation goes smoothly and pick a slot that’s convenient for you – we even work Saturdays.

And just so you know, we only install the latest generation smart meters that work with all energy suppliers (traditional meters are being phased out across the UK and replaced with smart meters).

It’s even easier to book an appointment when you log in to your OVO account.

Book your free appointment
get a smart meter

Renting and ready to go smart?


If your name’s on the energy bills, you don’t need your landlord’s permission to get a smart meter. But it's worth letting them know and checking your tenancy agreement for any rules around changing the meter. Take a look at our guide to smart meters if you're renting.

White tick in a green box that's on a slight angle

Renting and ready to go smart?


If your name’s on the energy bills, you don’t need your landlord’s permission to get a smart meter. But it's worth letting them know and checking your tenancy agreement for any rules around changing the meter. Take a look at our guide to smart meters if you're renting.

White tick in a green box that's on a slight angle

4 easy steps to installation

1. We'll call ahead on the day

Just to check you’re ready for the appointment and to answer any questions you might have.

2. You'll get a tracking link

So you'll know when your engineer's on the way and you can check everything's ready for their arrival.

3. We'll install your smart meter

It’s a safe, hassle-free installation that takes about an hour to replace a single meter, and 90 minutes for both gas and electricity meters (and your electricity will be off for around 30 minutes).

4. You'll get a free In-Home Display

The In-Home Display (IHD) is a handy digital device that shows your energy use in real time. Our engineers will show you how to use it and they’ll even give you some advice on saving energy.

Need to know more? Take a look at this guide to the smart meter installation or watch our video talking about what you can expect on the day

Award-winning service

We want to give our customers the best smart meter experience possible. We were runners-up for the Best Smart Meter Experience in the Uswitch Energy Awards 2022.

Helping us all on the Path to Zero

Getting a smart meter installed is also a great step on the Path to Zero. It can help you spot ways to save energy and cut your carbon footprint.

Once you have a smart meter, download our app to find out the greenest time to use energy. You can also get an idea of where your energy's going in your home.

A girl playing with a rocket

Helping us all on the Path to Zero

Getting a smart meter installed is also a great step on the Path to Zero. It can help you spot ways to save energy and cut your carbon footprint.

Once you have a smart meter, download our app to find out the greenest time to use energy. You can also get an idea of where your energy's going in your home.

A girl playing with a rocket

Check out our smart videos

What is a smart meter?

Why we think smart meters are great in just 60 seconds.

Watch on YouTube

Why get a smart meter?

A 60 second video on why you should get a smart meter.

Watch on YouTube

Installation day

Just 60 seconds on what to expect when you get your smart meter installed.

Watch on YouTube

Want to know more about smart meters?

Your smart meter questions answered

Sources and references

1 The Prize Draw is open to OVO customers who currently have a traditional (non-smart) meter who have a new smart meter installed. Pre-payment customers are not currently eligible. A credit of £2,074 will be applied to the winner's account. The value is based on the Ofgem price cap set for 1 July 2023 based on the average spend of a typical household using 12,000 kilowatt hours of gas a year, and 2,900 kilowatt hours of electricity a year, and pays by Direct Debit. Eligible customers will be automatically entered into the prize draw which takes place the month after their smart meter is installed. One winner per draw. There may be certain circumstances where customers are not eligible for a smart meter. Promotion runs from 14 August 2023. Prize draw may be withdrawn or amended at any time. For full Prize Draw Terms or to opt out of being entered into the prize draw, visit ovoenergy.com/smart-prize-draw

2 Based on research published by Smart Energy GB on 5 January 2023: 'Brits turn to savvy money-saving ideas to get them through 2023'.

3 Based on a report published by the National Audit Office on 14 June 2023: 'Update on the rollout of smart meters: Department for Energy Security and Net Zero'.