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 Looking after our customers is the most important thing to us

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Let’s do something big, together

At OVO, you get 100% renewable electricity as standard1 and access to our carbon-kicking green tech. We’ll also plant a tree in your name every year with the help of our friends at the Woodland Trust.

This means that just by joining us you’ll be restoring nature and cutting carbon – about 792kg of it a year!2

uSwitch supplier of the year WINNER 2019

Good for the environment

"I cannot recommend OVO more highly! Their awareness and care for the environment and it's people is refreshing and exemplary."

Linda Conway

Service that puts you first

"The best energy company I have ever been with. In my view their customer service is second to none."

Richard Barber

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Together we’ve planted
1948000
trees in the UK!
Join today and help us plant more

It's the green that keeps on giving

100% renewable electricity

As standard, for everyone1.

Tree-planting power

A carbon-busting tree planted for you every year.

Zero carbon by 2030

We’ll be a net zero carbon business by 2030 – join us!

Come home to an OVO Smart Home

That's planet-changing tech, brought to you today - right from the future.

Rated 4.2/5 on

TrustpilotSee all 60417 reviews
Good customer service thanks

Good customer service thanks

Ghazi Ahmed
August, 10
5 stars
payment error

Whilst using the OVO app to pay a bill there was an error, I rang and Kyle was very polite and helpful and sorted my problem with ease.

Stacey
August, 10
5 stars
i like being with ovo because i didnt…

i like being with ovo because i didnt have to wait long on the phone

Susanna
August, 10
5 stars
The booking was easy to do

The booking was easy to do. Fast efficient service. Friendly fitters.

Vivienne Davis
August, 10
5 stars
My experience with OVO has been positive

My experience with OVO has been fantastic. My query’s have always been dealt with efficiently. Always encountered friendly members of staff who are happy to help. Very professional.

Faz
August, 10
5 stars
Smart meter installation.

The OVO engineer was courteous and polite.

Martina Wilson
August, 10
5 stars
I like them.

Haven't been with Ovo Energy for long but haven't had any problems. I like having my two bills put into just one so would recommend.

Malcolm Haynes
August, 10
5 stars
Discussed changing tariffs with…

Discussed changing tariffs with customer adviser. Conversation was polite and helpful

Sharon
August, 10
5 stars
Engineer arrived as per telephone call…

Engineer arrived as per telephone call and promptly started to install smart meter. This was done without any fuss or hassle. First class service.

the master
August, 10
5 stars
Really Helpful!

Toni was really helpful and knowledgeable, phone call was answered quickly and all questions were answered

Mike
August, 10
5 stars
Excellent customer service

Excellent customer service. First time for me to sort out bills, and he was very helpful and understanding. Thank you.

Rachel Lyons
August, 10
5 stars
Excellent all round

Excellent all round

MR Johnathan Dargle
August, 10
5 stars
House move

Moved house and the whole process of switching address and tariffs was super easy. No long telephone queue either, which makes a change! Great customer service. Thanks!

Chrissie Florczyk
August, 10
5 stars
Very helpful

Very helpful

Verity
August, 10
5 stars
Excellent help from Don on customer…

Excellent help from Don on customer service team

Christine Woods
August, 10
5 stars
Very competitive pricing but getting in…

Very competitive pricing but getting in touch with someone is a hassle

Mr David
August, 10
5 stars
Always helpful staff and when Toby came…

Always helpful staff and when Toby came round he explained what he was doing as he went about the job. Great service!

Luke
August, 10
5 stars
I had to make a phone call and the…

I had to make a phone call and the gentleman who answered who was called Lewis was very professional and dealt with my enquiry very quickly

Nigel Williams
August, 10
5 stars
Very helpful call handler a credit to…

Very helpful call handler a credit to your company

Mr & Mrs Vickers
August, 10
5 stars
Excellent service.Very efficient dealt with my problem.

My Querry was dealt with efficiently. I will recommend OVO to my friends and family.😃

Bharatkumar Patel
August, 10
5 stars

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Important information 

1 Renewable electricity is cleaner than traditional electricity sources because it produces less carbon emissions and pollution. The renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on REGO certificates and how these work.

2 By switching to OVO Energy you could reduce your carbon footprint by up to 792kg of carbon per year. This is based on the carbon emissions caused in the production and consumption of the 100% renewable electricity OVO provides as standard, compared to the emissions caused by the production and consumption of UK grid average electricity. Average UK household energy consumption figures were sourced from BEIS (2019). The carbon emissions factors were calculated by the Carbon Trust.